Warranty Details
ESCA Surf Company Warranty is a 1 year limited manufacturer's warranty on items from the date of purchase. Warranty covers any abnormal defect in workmanship or materials that may occur. This does not include normal wear and tear, or any issues that arise due to negligence. Negligence may include, but is not limited to: prolonged sun exposure, damage or breakage due to occurances outside of our control, damage due to salt water corrosion, impact, dropping, damage during transport. Incorrect battery installation is not covered.
In the event an issue covered under our warranty occurs, we reserve the right to either have the product repaired or send an equivalent replacement product. Buyer is responsible for associated shipping charges to and from.
Returns
Please contact us at info@escasurf.com to request a return. Buyer pays return shipping. Product must be unused in original packaging.
Filing a Warranty Claim
Please contact us at info@escasurf.com with the following information:
-Full name the order was under
-Description of issue
-Picture or video of issue
*Warranties only valid to original shipping address.
